Privacy Policy

Last Updated: 22 August 2025

At Aerion Goods (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website aeriongoods.com, make a purchase, or interact with our services. This policy complies with the UK GDPR, Data Protection Act 2018, and applicable international standards.

1. Information We Collect

We may collect the following types of personal data:

  • Identity & Contact Data: Name, billing/shipping address, email, phone number.
  • Transaction Data: Payment details (processed securely by third-party payment providers; we do not store full card details).
  • Technical Data: IP address, browser type, device information, operating system, and access logs.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing & Communication Preferences: Your choices regarding promotional messages.

2. How We Collect Information

  • When you place an order on our website.
  • When you contact us via email, phone, or contact forms.
  • Through cookies and tracking technologies (see our Cookie Policy).
  • From third-party services like Google Analytics, payment providers, and courier companies.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer service and respond to inquiries.
  • Improve our website and user experience.
  • Send important updates about your orders.
  • Comply with legal obligations, such as tax and accounting requirements.
  • With your consent, send marketing and promotional offers.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Performance of a contract (e.g., fulfilling your order).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., improving our services).
  • Your consent (e.g., for marketing communications).

5. Sharing Your Information

We value your privacy and are committed to protecting your personal information. We do not sell your personal data under any circumstances. However, we may share your information with trusted third parties strictly for the purposes mentioned below:

  • Payment Processors: To securely process your payments and prevent fraudulent transactions.
  • Shipping & Logistics Providers: To deliver your orders quickly and efficiently.
  • IT & Hosting Providers: To maintain the functionality, security, and performance of our website.
  • Analytics Providers (e.g., Google Analytics): To analyze website performance and improve user experience.
  • Regulatory or Legal Authorities: When required by applicable law, regulation, or legal process.

In addition, we may share necessary order and product data with third-party service providers (for example: payment processors, couriers, Social Media Marketplaces, Google Ads and Google Merchant Center) to ensure order fulfillment, shipping, and product listings.

When you shop via any of our online sales channels, we may receive order-related data from the respective platform for order processing and customer service purposes, in line with this Privacy Policy.

We only share the minimum amount of information necessary, and only with trusted third parties, to provide our services effectively and securely.

6. Data Security

We implement strict technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Your payment transactions are processed through secure, PCI-compliant gateways.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. After this period, data will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (where applicable).
  • Restrict or object to data processing.
  • Request data portability.
  • Withdraw consent for marketing communications.
  • You can opt out of marketing emails anytime by clicking the unsubscribe link in our emails or contacting us directly.

To exercise your rights, please contact us using the details below.

9. International Transfers

By default, we process and store your personal data within the United Kingdom. However, if it becomes necessary to transfer your data outside the UK (for example, when using international service providers or shipping partners), we ensure that appropriate safeguards are in place in compliance with applicable data protection laws, including the UK GDPR.

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect their personal data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the revised “Last Updated” date. Significant changes may also be communicated by email.

12. Contact Us

Site: Aerion Goods
Company: MUKARRAM ZAHEER LTD – 15108172
Business Address: 76 Chorley Old Road, Bolton, BL1 3AE, United Kingdom
Phone: +44 7349 534803
Email: support@aeriongoods.com
Working Hours: Monday-Friday, 09:00 to 16:00 (GMT) Greenwich Mean Time (London)

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